This page has been created by request of our customers so that we may post their comments and feedback of our services.

PLEASE TAKE SOME TIME TO READ WHY TLC~PET~TRANSPORT, INC. IS THE NATIONS "PET TRANSPORT SPECIALIST" AND IS CLEARLY YOUR BEST CHOICE FOR YOUR KIDS.

All references below can be provided to you upon request.                                              

Please e-mail  me your comments to see them posted on this page.  travelcare@insightbb.com

everyone,

it has come to my attention that there are many  pet transporters popping up everywhere offering their services for unrealistic prices.  and There are several places on the internet that will let a person register their "so-called" company for free offering to transport your pets.   so anyone wanting to pick up extra gas money that is traveling cross-country or to where ever can do this. 

I have learned that many of these so-called pet transporters are not licensed by the usda. 

Legitimate pet transporters have to follow strict usda guidelines and rules and regulations.  please make sure that the pet transporter you hire has been licensed.  we are all issued a number and a certificate.  i carry mine with me at all times.  you should always ask to see this certificate before handing over your precious pets to anyone.  

you can go online at http://www.aphis.usda.gov  to read all about our rules and regulations. Click on the animal welfare link on the left, then on the publications and reports link.  there are also phone numbers and email service provided for any questions you may have.  

Before you select a transport company to transport your "kids",  please go to this web site and check with them to make sure that the company that you select has a USDA license. You will receive a response the same day.

in accordance with the rules and regulations of the usda, we are all required to obtain an interstate health certificate along with shot and rabies records for every animal being transported.  all this must come from a licensed veterinarian.

i know you all love your pets.  so please use caution in picking your transporter.  get references, check out the company's usda license number, make sure all contracts are in order, and mostly, insist on seeing all health certificates and shot records of the other pets being transported with yours. Disease can spread like wide fire.  and if you don't feel good about your transporter.................follow your instincts.

Gale Lang 

Gale,  I wanted to write and tell you how much I appreciate all you did. All my "kids" love their new home and are adjusting very well. Thanks for taking extra care of my little Rajah. And thanks for bringing along all the extra things I needed. You guys were the best and I am so glad I choose you. I will recommend you to everyone I can.

Again, thank you very much, Leah

Hi Gale,

We just wanted to say thank you for understanding us. But we knew the moment we met you that our babies were in safe hands. We appreciate the way you stayed in touch with us throughout the trip. It really helped. 

Thanks again,

Jim and Kelly

Dear Gale,

My wife and I would like to thank you for the care you took in
transporting our two cats. Our mind was at ease during the whole
time. Both you and your husband are wonderful people. It was very
relaxing not having to worry about our pets while making the final
preparations for our move.  It was an absolute pleasure using your
company's services and we will highly recommend you to all our
friends. You have our gratitude.

Best wishes and many many thanks

Fivos Drymiotis

We received your nice note today along with the pictures of you
and our crew of dogs.  It was so thoughtful of you to take these
photos and to send them along to us!  It looks like they all
were having a pretty good time!

I also want to thank you for the exceptionally good care that
all of our dogs and the cat received from you on their big trip
out here to Montana.  Each of the animals who share their lives
with us is absolutely priceless to me, and it is apparent that
you take the responsibility of their care very seriously.

If (God forbid!)  I should ever have to make another move like
this one, you would certainly be the person I would call to help
me move them.

Thank you again, very much-
  Katy Connelly

P.S.  If you are ever in our neck of the woods again, you are
always welcome in our home!!!

Always remember: Don't call him a cowboy until you've seen him ride.

Hi Gail,
We recieved the photos yesterday and were so pleased to have them! It was
obvious from their demeanors that all the pets had been well taken care of but
its always fun to "see the evidence."

You and Nicky were great and we have already recommended you to our vets in
Illinois and Arizona and will continue to sing your praises to any- and everyone
who loves their animal families.

Warmly,
Nancy James

just a note to tell you that baby is doing fine, growing like a weed but
more loveable then ever.  thanks for your part in getting her to us. you
are a godsend to people who need animals transported to them.  i know
now that she received all the attention she needed during her trip.  the
pictures really showed your interest while she was in your care.  baby
as a young puppy needed the tender love and care provided by your
services, and i would not hesitate to call on you again if the need
arises.  you are the greatest.  i will keep you in mind and recommend
you to anyone who needs your type of service...AGAIN THANKS VERY MUCH
you are a very special person.

bernie and nancy gifford and lets not forget the BABY

Gale, thank you so much for the excellent care you gave Issac!  I
really do believe your loving care had a great deal to do with his easy
transition into our home.  I know it was hard on him to leave Liz, yet he
arrived here in such good spirits.  That certainly is a tribute to your
kindness to our dear old friend.  His stitches are out and nicely healed,
but the 'collar' is still in place because each time I have tried to remove
it, he starts licking the incision -- big surprise!  Other than that,
everything is going well.
         If you are ever up our way, you are always welcome in our
home.  You are an amazing person and we feel blessed for having found
you!  Thank you again for everything you did.  And, we would be happy to
provide a positive reference to anyone considering your service.May God
bless you richly!  Stay in touch!
Sincerely,
Candace Chapin and Isaac

Dear Gale,

Just wanted to inform you that our big move to Boston went off very smoothly. Yesterday, we picked up Aster from the kennel where Mike had him off. Aster is doing great and is perhaps a little confused by the fact that the ground here looks white everywhere :-) We could not thank you and Mike enough for the great service that you provided us in taking care of transporting our dog. We especially want to thank Mike who accommodated our requests every step of the way and did things exactly the way we wanted and made pet-transport part of our relocation virtually stress-free.

We would, of course, be more than happy to whole heartedly recommend your service to anyone that is need of a pet transport service.

You may feel free to give us as a reference to any of your future customers.

  Sincerely,

Viji & Bhavana Sarathy

Hi,

 My name is Colleen Kelleher. I am the manager of the Harvard Kennels in Harvard, Massachusetts. Recently, you had delivered a client of yours to be boarded in our facility. I just wanted to let you know the client was very impressed with your service. I have seen the condition of dogs after a flight across the country and your client was in much better condition than he would have been. If you have any more clients moving to the area that require boarding, grooming etc, we would be happy to assist you in any way. Please contact me if you need any boarding requirements or rate information. That way we could get the client information ahead of time and it would be one less thing for you and your clients to worry about. Thank you very much!

 Have a great day!

Sincerely,  Colleen Kelleher  

Dear Gale,

  I cannot express in words the gratitude that I feel for your excellent transport of my bulldogs from Florida to Pennsylvania !  When I saw you pull up and my babies got out of your car and they were happy and well-cared-for, I knew that you were the right choice!  Your prompt attention and timeliness and general loving care for my dogs is something that all pet owners appreciate and look for in a care-giver for their precious pets!  I was especially concerned because the transport was during summer months, and bulldogs are very sensitive to extreme weather, but you handled them with ease and they loved you too!

  They were comfy and calm, happy and well-fed, and in your care they made the transition with no problems at all!  I would recommend you to anyone and everyone that needs your services!

  Thanks again!

Susan M. Zortea

Gale, your help was such a huge part of making this happen.  Can't thank
you enough...  What you did was such a wonderful thing.  We'll have you
in our hearts always...

Bob, Patty, Lani, Zack, & Brett/Adam & Rice

All,

Here’s a link to the TV story that a local Albuquerque station did on Rice in case you missed it.

http://www.krqe.com/video/expanded.asp?RECORD_KEY%5bVideo%5d=ID&ID%5BVideo%5D=4884  

All,

Here's the link to Rice and Adam's story in today's Albuquerque Tribune.
The story was promoted on the top of the front page of the paper:  On
the left was:

"The Albuquerque Tribune"

and on the right was:

"Power of Love.  Adopting a pet, whether from Thailand or the pound, is
a celebration of the intense bond between living beings.  Extra, Page
C6" - along with a reduced in size version of the story "A Rite of
Passge" (see link below) w/ the picture of Brett and Rice overlooking
the Rio Grande Valley and Sandia Mountains beyond by our house.  As you
can see, it's a tad rural where we live...   :-)


http://www.abqtrib.com/news/2006/sep/19/adam-wasserman-found-his-perfect
-puppy-across-worl/    (If you have trouble viewing this link, you can find the entire story printed on my "NEWS" page of this web site.)

Thanks again to all who helped get Rice and Adam together.  They're
quite a pair, and both continue to thrive!

Cheers,
Robert

---

Gale,

Hi Gale-
I just wanted to let you know that the boys are doing
fine now. Atticus was absolutely terrified of the city
for the first week. Radley was going after dogs on the
street, even knocked a lady over. I thought it was
going to  be a disaster.
But I sent them to doggie day care while I moved into
the other apartment and they came back socialized and
happy.  I live right next to Central Park now so
Atticus doesn't have to deal with trucks and buses.
They're having a great time every morning off leash
with the other hundred dogs that are running around.
I'm so very very glad I brought them and I'm so very
thankful to you for the care you gave them in their
cross country sojourn. As you can see, Atticus would
have come out of the airplane cargo hold, a
traumatized dog.  I owe you so much for helping me
have my boys with me.   Let me know if I can do
anything to help your business. I think you're great.
Good luck to you! And if you're in NYC again, come and
visit!
Linda Woolverton

Dear Gale,
Thank you so much taking the stress out of shipping dogs - for the dogs
and me! I've shipped many dogs by air and it has never gone as smoothly
as it did with you. You handled all the details, kept both Kim and
myself updated before and during the travel time. No worries for us
about airline delays, weather, rough baggage handlers, traffic delays,
food and water - you did everything you said you would do, in addition
to taking great care of Edie and Jada.

I use to feel  that air shipping was much less stressful for the dogs
than by ground but after having the girls travel with you, I no longer
think that is true. The dogs are only with you in your vehicle so they
are not exposed to all sorts of strange situations and strange people.
There were no other animals that you were delivering at the same time.
And it is evident that you truly love what you do and want to provide
the best for your - our - precious cargo!

This was a wonderful experience for all of us and if I ever need to ship
dogs again, you'll be hearing from me.  I highly recommend your service
to anyone who wants a dependable and safe way to ship their pets.
Thanks again,
Meredith, Edie and Jada :o)

We are a small, no-kill animal sanctuary in Missouri.  We were trying to
get a deaf and blind dog to another no-kill sanctuary in Nebraska. I
contacted Gale and she happended to be driving through Missouri on her way
towards Nebraska.  She went out of her way to help us out.  We met up early
in the morning and she got little Carter all the way to his final
destination.  She is very caring, more than accomdating and truly cares
about the welfare of the animals.  She is careful to make sure all animals
have the correct vaccinations and all the critters she was transporting
that day were happy, healthy and most of all loved!  We will definitly use
her transport company in the future. Thanks to Gale and her staff.

Also we need to get another dog from Columbia to Crystal Lake, IL.  Is
there any time in the near future that you will be down this way to
coordinate a trip?  Thanks.  Susan/Happy Tails

Dear Gale,                                                                                                                              February 4, 2007

I want to compliment you on a terrific service. We have been searching for some time for a comfortable and safe way to transport our 2 Labrador retrievers between our homes in California and Florida. We have tried several different options and none were satisfactory--until we contacted you. Our experience this year with TLC Pet Transport was great from start to finish. It is a pleasure to work with such a professional, dependable, and caring group. And as you had predicted, our dogs fell in love with their driver. When it came time for the return trip and they saw Don, they were obviously delighted and very happy to be on another road trip with him.

We will definitely be calling again for our next trip. Thank you very much.

Sincerely,

Nicola Lerner

Hi Gale,

I'm sorry for the delay but I want to thank you so very, very much for
having taken the tremendous chore and responsibility of transporting my
"family" of 8 cats from NYC to Utah.

You did a super job of taking care of not only my healthy kids but you were
exceptional at caring for my special-needs guys, as well.

I still don't know how you were able to time everything so perfectly, from
prepping them up into individual carriers in NY to caring for them during
the trip and finally bringing them to the final destination in Utah. And you
still took the time to make sure all of them had water, their favorite food
and their favorite toys and blankets in their carriers so the trip wouldn't
be so traumatic for them.

You are a miracle worker!!!!!
I don't think anyone who works in your field could ever do such a wonderful
job filled with compassion for your "passengers", knowledge of how to care
for the variety of needs each had on such a long and arduous journey and
keeping your word that all the kids would arrive at the final destination
safely with the least amount of stress, as possible.

Thank you so very much for your expertise and efficiency.  I am so happy I
was fortunate enough to have made the decision to use your company for such
a challenging job.

Respectfully,     Nonna

Dear TLC,                                     March 5, 2007

Thanks for driving my furry kids to NJ.  Emma finally
came out from under the bed tonight (Friday).  They
are all on the couch with me right now and seem to
enjoy their new temp. home. 
I could not ever do your job as I don't enjoy driving,
or listening to meow meow meow for two days
straight.  You must have lots of patience.
Hi to Gale for me and keep up the good work.
Sally

Excellent service !!
I had a rather unique pet travel situation and TLC worked with
me to get all the cats here safe and sound.  I highly recommend
this company for pet owners who care about getting their pets from
one location to another with minimal worries and maximum safety and
TLC...

tks again
chris smock    

- you can use my name..

C.E. SMOCK
ETC(SW)USN
FACS/CFL/TRAINING
NCTAMS DET ROTA
DSN: 314-727-1034
COM: 34-956-82-1034
Cell: 659-440-292 // VPN: 8-1399

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