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This page has been created by request of our customers so that we may post their comments and feedback of our services.
PLEASE TAKE SOME TIME TO READ WHY TLC~PET~TRANSPORT, INC. IS THE NATIONS "PET TRANSPORT SPECIALIST" AND IS CLEARLY YOUR BEST CHOICE FOR YOUR KIDS.
All references below can be provided to you upon request.
Please e-mail me your comments to see them posted on this page. travelcare@insightbb.com
everyone,
it has come to my attention that there are many pet transporters popping up everywhere offering their services for unrealistic prices. and There are several places on the internet that will let a person register their "so-called" company for free offering to transport your pets. so anyone wanting to pick up extra gas money that is traveling cross-country or to where ever can do this.
I have learned that many of these so-called pet transporters are not licensed by the usda.
Legitimate pet transporters have to follow strict usda guidelines and rules and regulations. please make sure that the pet transporter you hire has been licensed. we are all issued a number and a certificate. i carry mine with me at all times. you should always ask to see this certificate before handing over your precious pets to anyone.
you can go online at http://www.aphis.usda.gov/ac/awlicreg/awlicreg.htmlto read all about our rules and regulations. Click on the animal welfare link on the left, then on the publications and reports link. there are also phone numbers and email service provided for any questions you may have.
Before you select a transport company to transport your "kids", please go to this web site and check with them to make sure that the company that you select has a USDA license. You will receive a response the same day.
in accordance with the rules and regulations of the usda, we are all required to obtain an interstate health certificate along with shot and rabies records for every animal being transported. all this must come from a licensed veterinarian.
i know you all love your pets. so please use caution in picking your transporter. get references, check out the company's usda license number, make sure all contracts are in order, and mostly, insist on seeing all health certificates and shot records of the other pets being transported with yours. Disease can spread like wide fire. and if you don't feel good about your transporter.................follow your instincts.
Gale Lang
Hi Gale,
I hope you and Bruno had a nice journey back to Kentucky. I want to remind you about including comments or feedback by people like me on your website. I thought that you both were warm, wonderful people. All of my apprehension about my "babies" being safe disappeared the minute I met you. The cats are back to normal eating habits and Lucy has two new friends that run back and forth along the opposite side of the fence with her. My furniture arrived yesterday and I'm still waiting for my car.....grrrrr. I know I'm going to love living here and except for the thunder storms, so are my furry children!
Thank you one more time and God bless you both.
Love, Linda
Gale, I wanted to write and tell you how much I appreciate all you did. All my "kids" love their new home and are adjusting very well. Thanks for taking extra care of my little Rajah. And thanks for bringing along all the extra things I needed. You guys were the best and I am so glad I choose you. I will recommend you to everyone I can.
Again, thank you very much, Leah
Hi Gale,
We just wanted to say thank you for understanding us. But we knew the moment we met you that our babies were in safe hands. We appreciate the way you stayed in touch with us throughout the trip. It really helped.
Thanks again,
Jim and Kelly
Gale,
We want to write and thank you SOOOOO much for your wonderful care of our cats during our move. You went above and beyond when you took our "babies" to your home to wait out the snow storms we were having here in New York. Your care, communication and reassurance was much appreciated during that frantic time.
Now that we are going back to Florida, we have no hesitation in enlisting your services once again. Thanks and see you soon!
Jan & Craig
Dear Gale,
My wife and I would like to thank you for the care you took in transporting our two cats. Our mind was at ease during the whole time. Both you and your husband are wonderful people. It was very relaxing not having to worry about our pets while making the final preparations for our move. It was an absolute pleasure using your company's services and we will highly recommend you to all our friends. You have our gratitude.
Best wishes and many many thanks
Fivos Drymiotis
Hi, Gale!
We received your nice note today along with the pictures of you and our crew of dogs. It was so thoughtful of you to take these photos and to send them along to us! It looks like they all were having a pretty good time!
I also want to thank you for the exceptionally good care that all of our dogs and the cat received from you on their big trip out here to Montana. Each of the animals who share their lives with us is absolutely priceless to me, and it is apparent that you take the responsibility of their care very seriously.
If (God forbid!) I should ever have to make another move like this one, you would certainly be the person I would call to help me move them.
Thank you again, very much-
Katy Connelly
P.S. If you are ever in our neck of the woods again, you are always welcome in our home!!!
Always remember: Don't call him a cowboy until you've seen him ride.
Dear Gail,
I talked to several other private transport people before deciding on you. After talking to you I knew Ginger would be in good hands. You certainly went above and beyond the call of duty with Ginger and we thank you.
Ginger especially loved the trip since she enjoys riding and sitting beside you was just icing on the cake. I hope she didn’t take up too much room in bed. J Keeping in touch with us the complete trip was another plus.
I would recommend you to anyone that needs to move their pets (or kids as we call them). Professional, reasonable fees, qualified, reliable, caring, thoughtful and genuinely warm person. What more could you ask for???
Thanks again Gail for all your help.
Linda
-
When my family and I moved from Los Angeles to Nashville, the entire venture was plagued by broken promises, misrepresented schedules and downright piracy. The one shining light in the midst of this nightmare was Gale Lang and TLC Pet Transport. My wife discovered Gale at the last minute as an alternative to flying our cherished cat and dog across the country in the summer heat. TLC picked up our pets at the EXACT time promised, and Gale phoned us frequently en route to give us updates on the health and atitudes of our "kids". If only commercial movers and contractors were capable of learning lessons, they could learn a lot from Gale. More than simply professional, she clearly cares about what she does - she cares about the animals she transports and she conveys this concern to the owners. In the classic sense of business, she exceeded our expectations, and you can't ask for more. Well done, Gale. Thank you many times over, and bless you.
Murfreesboro, Tennessee
Molly and Missy sends you their regards and want you to know that the trip out from Tennessee to Montana was great..Your pictures of our "kids" by a lake shore was priceless..Catherine and I feel that we could not have picked a better transport service. We.were most gratified in how you guys seemed to adopt our pets and treated them like family. When I plan my next move to Nome, Alaska, you can be sure that we will pick TLC Transport...So get ready...We will expect pics of Molly and Missy by the glaciers.....Our best to you and many thanks for your great service...........The Sammons and Molly and missy.
Hi Gail,
We recieved the photos yesterday and were so pleased to have them! It was obvious from their demeanors that all the pets had been well taken care of but its always fun to "see the evidence."
You and Nicky were great and we have already recommended you to our vets in Illinois and Arizona and will continue to sing your praises to any- and everyone who loves their animal families.
Warmly,
Nancy James
Dear All ~
We recently had the pleasure of TLC transporting our 12 cats from the New Jersey shore to Santa Fe, New Mexico. Our apologies for Sheela whose yowling for nearly 56 hours straight must have interfered with your sleep as well. The cats were picked up around 9 am on Wednesday morning September 7, 2005 and arrived safely, soundly and happily on Friday late after noon September 9th. As with others on this comments page who have experienced long distance moves, we are still waiting for the moving van with our belongings now on Sunday, September 17th! But, the cats and we were only separated for those 56 hours and we are sure that the brevity of the 2,200 mile trip has contributed greatly to their rapid adjustment to their new home. Job well done and we are recommending TLC to our vets in New Jersey and New Mexico. Happy Trails.
Diane & Michele
just a note to tell you that baby is doing fine, growing like a weed but more loveable then ever. thanks for your part in getting her to us. you are a godsend to people who need animals transported to them. i know now that she received all the attention she needed during her trip. the pictures really showed your interest while she was in your care. baby as a young puppy needed the tender love and care provided by your services, and i would not hesitate to call on you again if the need arises. you are the greatest. i will keep you in mind and recommend you to anyone who needs your type of service...AGAIN THANKS VERY MUCH you are a very special person.
bernie and nancy gifford and lets not forget the BABY
Gale,
thank you so much for the excellent care you gave Issac! I really do believe your loving care had a great deal to do with his easy transition into our home. I know it was hard on him to leave Liz, yet he arrived here in such good spirits. That certainly is a tribute to your kindness to our dear old friend. His stitches are out and nicely healed, but the 'collar' is still in place because each time I have tried to remove it, he starts licking the incision -- big surprise! Other than that, everything is going well. If you are ever up our way, you are always welcome in our home. You are an amazing person and we feel blessed for having found you! Thank you again for everything you did. And, we would be happy to provide a positive reference to anyone considering your service.May God bless you richly! Stay in touch!
Sincerely,
Candace Chapin and Isaac
Gale,
We want to thank you again for your help in rescuing the little Bichon Frises brothers "Andy & Ricky." I'm CONSIDERED A BIT OBSESSIVE WHEN IT COMES TO MY PETS and you did a wonderful job of caring for them and bringing them to us. It was apparent to me that they were neglected in their pervious homes and you made their transition period much smoother. You were there for us when we needed you and you showed professionalism and humanity. Rest assured would use your services again should the need arise and recommend you to anyone requiring a similar service.
THANK YOU NEAL & TERI (Baker, Florida)
Dear Gale,
Just wanted to inform you that our big move to Boston went off very smoothly.Yesterday, we picked up Aster from the kennel where Mike had him off. Aster is doing great and is perhaps a little confused by the fact that the ground here looks white everywhere :-) We could not thank you and Mike enough for the great service that you provided us in taking care of transporting our dog. We especially want to thank Mike who accommodated our requests every step of the way and did things exactly the way we wanted and made pet-transport part of our relocation virtually stress-free.
We would, of course, be more than happy to whole heartedly recommend your service to anyone that is need of a pet transport service.
You may feel free to give us as a reference to any of your future customers.
Sincerely,
Viji & Bhavana Sarathy
Hi,
My name is Colleen Kelleher. I am the manager of the Harvard Kennels in Harvard, Massachusetts. Recently, you had delivered a client of yours to be boarded in our facility. I just wanted to let you know the client was very impressed with your service. I have seen the condition of dogs after a flight across the country and your client was in much better condition than he would have been. If you have any more clients moving to the area that require boarding, grooming etc, we would be happy to assist you in any way. Please contact me if you need any boarding requirements or rate information. That way we could get the client information ahead of time and it would be one less thing for you and your clients to worry about. Thank you very much!
Have a great day!
Sincerely,Colleen Kelleher
I can't speak highly enough of TLC and its services. I was really concerned about transporting my three cats from Long Island to Indianapolis. Because I was recovering from an accident I was unable to drive them myself. TLC gave me the peace of mind I needed. The cats traveled in very roomy carriers that were large enough to accommodate a full size litter pan, feeding dishes, and they still had adequate room to move around. Gale Lang, the owner, was very supportive via telephone, and the individual who drove them was helpful and caring as well,
Judie DLV
When I decided to move from Florida to Washington state, my only real concern was how to transport my two adorable Persian cats--definitely the airplane cargo hold was not an option. I found TLC through the internet and started conversing with Gale several months before the trip. In fact, I felt like she had become my new best friend. Once we confirmed the transport, I felt like a 1000 pounds had been lifted off of me-I was now free to coordinate the rest of my move. She arrived on time and immediately put my fears to rest. She was in constant contact with me during the five day trip-she treated my "kids" just like her own, with lots and lots of love. They arrived safe and sound. We are all now pretty well settled in the Pacific Northwest and my little ones are doing great.
Joan Mikesell
Mukilteo, Washington
Dear Gale,
You are truly the "dog whisperer" in our lives. After meeting you and
seeing how you interacted with Baxter, we knew he would be in good
hands on his journey from Southern California to Southwest Florida. We
want to thank you so much for the care and love you gave Baxter on the
journey. The photos in the dog-friendly hotel said it all. He was
completely at ease with you and totally trusting, as were we when we
met you.
You were most accommodating by being able to schedule the time for the
trip around our very specific dates and it all worked out so well.
We are 95% settled in our new Florida home and Baxter loves being able
to run outside to the lanai (see attached photo) and check out the
various birds that fly over and land in the preserve area right behind
our house. Today was very special as a bald eagle was spotted in a
large tree right behind our home.
If your travels ever bring you down this way again, please come by and
say hello to us and Baxter.
Best regards,
Jim, Beverly and Baxter Aldridge
Dear Gale,
I cannot express in words the gratitude that I feel for your excellent transport of my bulldogs from Florida to Pennsylvania! When I saw you pull up and my babies got out of your car and they were happy and well-cared-for, I knew that you were the right choice! Your prompt attention and timeliness and general loving care for my dogs is something that all pet owners appreciate and look for in a care-giver for their precious pets! I was especially concerned because the transport was during summer months, and bulldogs are very sensitive to extreme weather, but you handled them with ease and they loved you too!
They were comfy and calm, happy and well-fed, and in your care they made the transition with no problems at all! I would recommend you to anyone and everyone that needs your services!
Thanks again!
Susan M. Zortea
Dear TLC and Gale,
The staff at SAVE would all like to thank you for your help in this time of great need. Without your help Wilson would have never been given the chance to live freely. Before we met I was a little wary of our first encounter. Leaving the life of a dog that I care for in a strangers hands is a little nerve wreaking. Once we met I had no fears at all. You are one of the kindest people I have met in the animal business you have the true passion required to face any situation involving an animals life. I wish you the best of luck with your business and if such need comes again, I will surely use you in the future. I will also recommend you to anyone else looking for pet transport. Thank you again, you are a blessing to the lives of animals.
Sincerely,
Jessi, Marta, Wilson, and the staff @ SAVE.
My boss recently relocated from the West coast to the East coast. I want to say the the transport of his pets was the smoothest, pleasant part of the move. Gayle was very efficient, helpful and a pleasure to deal with. She treated his pets like they were part of her family. Thank you so very much, Gayle. I would highly recommend your company to anyone needing pet transport services.
RoseMarie (Baltimore)
Dear Gale
A few words here isn't really enough to express how grateful we are for your help. Couldn't have done it without you and a whole lot of other fantastic people. We loved the video (not a dry eye in Bangkok!) and will put it on our website so others can share the moment.
Heartfelt thanks
Sherry @ SDR
Sherry Conisbee
President & Co-founder
Soi Dog Rescue
Tel: 661 611 2865 / 662 336 0849
Gale, your help was such a huge part of making this happen. Can't thank
you enough... What you did was such a wonderful thing. We'll have you
in our hearts always...
Bob, Patty, Lani, Zack, & Brett/Adam & Rice
All,
Below is a video of the TV story that a local Albuquerque station did on Rice in case you missed it
All, Here's the link to Rice and Adam's story in today's Albuquerque Tribune. The story was promoted on the top of the front page of the paper: On the left was: "The Albuquerque Tribune" and on the right was: "Power of Love. Adopting a pet, whether from Thailand or the pound, is a celebration of the intense bond between living beings. Extra, Page C6" - along with a reduced in size version of the story "A Rite of Passge" (see link below) w/ the picture of Brett and Rice overlooking the Rio Grande Valley and Sandia Mountains beyond by our house. As you can see, it's a tad rural where we live... :-) http://www.abqtrib.com/news/2006/sep/19/adam-wasserman-found-his-perfect-puppy-across-worl/ (If you have trouble viewing this link, you can find the entire story printed on my "NEWS" page of this web site.) Thanks again to all who helped get Rice and Adam together. They're quite a pair, and both continue to thrive! Cheers, Robert
Gale,
Thank you so much for the care you took with Puppy, Mickey and Gracie. I was so worried about getting them across country - especially since they are all rescue animals and a bit on the neurotic side. They have adjusted well to the change from East Coast to West Coast. Thank you for being so understanding of their neurotic behavior. You provide a great service for anyone worried about moving their "babies"
Sharon
Hi Gale-
I just wanted to let you know that the boys are doing fine now. Atticus was absolutely terrified of the city for the first week. Radley was going after dogs on the street, even knocked a lady over. I thought it was going to be a disaster. But I sent them to doggie day care while I moved into the other apartment and they came back socialized and happy. I live right next to Central Park now so Atticus doesn't have to deal with trucks and buses. They're having a great time every morning off leash with the other hundred dogs that are running around. I'm so very very glad I brought them and I'm so very thankful to you for the care you gave them in their cross country sojourn. As you can see, Atticus would have come out of the airplane cargo hold, a traumatized dog. I owe you so much for helping me have my boys with me. Let me know if I can do anything to help your business. I think you're great. Good luck to you! And if you're in NYC again, come and visit!
Linda Woolverton
Dear Gale,
Thank you so much taking the stress out of shipping dogs - for the dogs and me! I've shipped many dogs by air and it has never gone as smoothly as it did with you. You handled all the details, kept both Kim and myself updated before and during the travel time. No worries for us about airline delays, weather, rough baggage handlers, traffic delays, food and water - you did everything you said you would do, in addition to taking great care of Edie and Jada.
I use to feel that air shipping was much less stressful for the dogs than by ground but after having the girls travel with you, I no longer think that is true. The dogs are only with you in your vehicle so they are not exposed to all sorts of strange situations and strange people. There were no other animals that you were delivering at the same time. And it is evident that you truly love what you do and want to provide the best for your - our - precious cargo!
This was a wonderful experience for all of us and if I ever need to ship dogs again, you'll be hearing from me. I highly recommend your service to anyone who wants a dependable and safe way to ship their pets.
Thanks again,
Meredith, Edie and Jada :o)
We are a small, no-kill animal sanctuary in Missouri. We were trying to get a deaf and blind dog to another no-kill sanctuary in Nebraska. I contacted Gale and she happended to be driving through Missouri on her way towards Nebraska. She went out of her way to help us out. We met up early in the morning and she got little Carter all the way to his final destination. She is very caring, more than accomdating and truly cares about the welfare of the animals. She is careful to make sure all animals have the correct vaccinations and all the critters she was transporting that day were happy, healthy and most of all loved! We will definitly use her transport company in the future.
Thanks to Gale and her staff.
Also we need to get another dog from Columbia to Crystal Lake, IL. Is there any time in the near future that you will be down this way to coordinate a trip? Thanks. Susan/Happy Tails
I'm glad you enjoyed your trip to God's country, the guy's did also. They have all adjusted very well to the Wyoming altitude. What I can't understand is why you left. I'm more than pleased with your service, the 'kids' were hale and hearty, and I thoroughly recommend your service to anyone who needs to transport their pets. Not only was your service exceptional, it was also reasonably priced. Thanks.
Hank and Sandy Colman
Dear Gale, February 4, 2007
I want to compliment you on a terrific service. We have been searching for some time for a comfortable and safe way to transport our 2 Labrador retrievers between our homes in California and Florida. We have tried several different options and none were satisfactory--until we contacted you. Our experience this year with TLC Pet Transport was great from start to finish. It is a pleasure to work with such a professional, dependable, and caring group. And as you had predicted, our dogs fell in love with their driver. When it came time for the return trip and they saw Don, they were obviously delighted and very happy to be on another road trip with him.
We will definitely be calling again for our next trip. Thank you very much.
Sincerely,
Nicola Lerner
Hi Gale,
I'm sorry for the delay but I want to thank you so very, very much for having taken the tremendous chore and responsibility of transporting my "family" of 8 cats from NYC to Utah.
You did a super job of taking care of not only my healthy kids but you were exceptional at caring for my special-needs guys, as well.
I still don't know how you were able to time everything so perfectly, from prepping them up into individual carriers in NY to caring for them during the trip and finally bringing them to the final destination in Utah. And you still took the time to make sure all of them had water, their favorite food and their favorite toys and blankets in their carriers so the trip wouldn't be so traumatic for them.
You are a miracle worker!!!!!
I don't think anyone who works in your field could ever do such a wonderful job filled with compassion for your "passengers", knowledge of how to care for the variety of needs each had on such a long and arduous journey and keeping your word that all the kids would arrive at the final destination safely with the least amount of stress, as possible.
Thank you so very much for your expertise and efficiency. I am so happy I was fortunate enough to have made the decision to use your company for such a challenging job.
Respectfully, Nonna
Dear TLC, March 5, 2007
Thanks for driving my furry kids to NJ. Emma finally came out from under the bed tonight (Friday). They are all on the couch with me right now and seem to enjoy their new temp. home. I could not ever do your job as I don't enjoy driving, or listening to meow meow meow for two days straight. You must have lots of patience. Hi to Gale for me and keep up the good work.
Sally
Hi Gale, May 10, 2007
I want to thank you for taking our dog Leo and our six cats on their own personal vacation trip from PA to our new home in Colorado. It was great to see them arrive safe and sound and obviously well cared for. We appreciated the way you kept in touch, so we felt comfortable too. And thank you too for being so patient and helpful with both the departure and the arrival. We will recommend you heartily to anyone we meet who needs a pet transport service. We are so glad we found you. Hope you have a good trip back East.
Sincerely,
Susan and Dennis and family
Excellent service !!
I had a rather unique pet travel situation and TLC worked with me to get all the cats here safe and sound. I highly recommend this company for pet owners who care about getting their pets from one location to another with minimal worries and maximum safety and
TLC...
tks again
chris smock
- you can use my name..
C.E. SMOCK
ETC(SW)USN
FACS/CFL/TRAINING
NCTAMS DET ROTA
Gale, Sept. 20, 2007
I just wanted to thank you for transporting my father's dogs to me last week.
And let's not forget the fact that you saved 4 cats from being put down - by transporting them with the dogs at the last minute!
Everyone is adjusting nicely to their new surroundings. They seemed to recover from the journey with you without any problems. It was nice not to have to worry about them on their trip - you made me feel that you had everything under control - and you did!
You are such a wonderful person to provide such a needed service.
Thank you again,
Madlyn
Hi Gale,
I wrote you first but got kicked out and was unable to even save a draft. Getting reconnected has been expensive and a challenge.
Thank you very much for the transfer--Don much exceeded any expectations I had. Gabby loved him and I think she still misses him--so do I for that matter. He was extremely professional and certainly went far past just getting the job done. He got me set up in a nice little rv park and most importantly motivated me for my new start in life.
Please give me some idea about how people handle a tip for these services. There's no way I can adequately say thank you to Don, but I'd like some idea about how and how much is expected and fair. Don earned my utmost confidence and appreciation.
Thanks again.
MaryAnn Stafford
Anchorage, Alaska to Knoxville, TN
October 1, 2007
Words cannot express my thanks to you and Andy for the gentle and safe trip our rescue Labradoodle made from our home to his new home. Andy was a spectacular driver, a lovely and kind person, and someone of whom you should be very proud to have as an employee. Andy recognized the love Jack was taking to his new home, and the sadness we felt at losing him. And this, Jack's first long trip in a vehicle
proved a success for all. Andy did not have to call after he had left Jack at his new home, but he did, for that we will be eternally grateful. The words of comfort, the arrival in his wonderful and safe hands, the knowledge that Jack, as a rescue, had made this successful crossing-over will forever be a part of our work in rescue. Thank you and your company, and particularly the kind Andy, for helping all of us, especially Jack, into a new and exciting life. Should you need a recommendation, or should Andy, please feel free to e-mail me at doxjpl@rose.net. Thank you again for your many kindnesses, your quick response for our need for assistance, and the gentleness with which this was carried-
out. Dr. Judith LaVorgna, IDOGRescue Volunteer,
Thomasville, Georgia.
Very Bravely, Braving The Ice Storm December 1, 2007
We adopted a sweet little dog from “Dog’s in Danger”. She was from a shelter in St. Clairsville, OH. We are in Chicago. I contacted Gale; she had a full schedule and a deadline to meet in Texas. She instantly worked her schedule to be able to pick our dog up and we would meet her in Indianapolis at 6:00PM that Saturday.
The day we set out from Chicago we found ourselves right in the middle of the first ice storm of the season. We were on Interstate 65 and moved 5 miles in 4 hours! Gale was our “calm in the storm” We were in touch with Gale via cell phone every hour. We, obviously, did not make the pick-up time in Indianapolis. Gale continued Northbound and said” I am coming to you!”
Finally at 10:30PM we met up with Gale in Indiana, only 70 or so miles south of Chicago! Gale came all the way North with our sweet little girl! She embraced us when we met and our dog was in great shape and obviously was well taken care of during the journey. Minnie-our dog- even whimpered as she watched Gale’s van pull away!
I think Gale is truly a blessing. Thank goodness we have people like her on our planet. Our world gets a little cold and crazy and it is so nice to have this chance encounter with Gale. I would, without a doubt, use Gale’s service again and will be mindful to pass the word on about her and her service. She really loves and cares for the animals. Thank you, thank you Gale for your selfless service!
Mary Beth, Dave and Minnie!
Mary Beth Eggers R.N.,C.R.R.N.
Spine,Sports and RehabilitaionCenter
1030 N. Clark Street
Suite #500
Chicago, Illinois60610
meggers1@ric.org
Hi Gale,
I just received your beautiful card in the mail. The whole card made me tear up with joy. My family and I were truly blessed to find you. Thank you so much for helping me bring my babies from NY to TN. They are so happy here, much more happy then they were in NY. You took such good care of them. You are such a wonderful woman to do what you do. I was going through such a hard time going through a break up, and all I wanted was my special little ones and your brought them to me safe and sound. I also wanted to say thank you for taking the time and wrighting to me, also the part where you said I will find someone else special for me one day. I will recommend you all over town. Love you
Love
Elaine G.
Gale,
I am finally getting around to some things I have wanted to do for a while now. I wanted to say thank you very much to both you and Don for taking such great care of Tobie and Felix on their journey from NY to GA. They have been doing well in their new home and the transition was easy thanks to you and Don. So if we relocate again, I'm calling you! Thanks again.
Sincerely,
Nicole Tarbell
Jan. 12, 2008
Hello Gale, We talked and corresponded last November, and you were trying to help me have the cat of my deceased former cat-sitting customer in VA brought to me in Oregon. Then I was able to find a temporary home for 13-year old "Kiki" locally with an 82-year old friend of a friend. A reprieve, sort of. At the time you were looking into having Heather fly Kiki here on Delta. Well, the foster mom would like to keep Kiki, which is fine with me. Yes, I worry about the old lady dying, but she seems to be in good health and I don't think Kiki will live for oodles more years either. I mean, not everyone has an 18 1/2 year old cat like I do! THE oldest cat I've ever owned. And to be honest, life is not a picnic for her anymore. She's had glaucoma for years, now has severe dementia (very disoriented at times and walks around screaming), and she can barely hear any more. I think that's why she screams so much. She hollers for me at times because she can't hear where I am. Speak of the devil, she just walked in meowing at the top of her lungs. :-) I know you're more of a dog person and I wonder if "old" dogs have these same problems. It's just like humans getting old, isn't it? It looks like I will not need to have Kiki transported, and wanted to let you know. Thank you for your kindness and willingness to do so. It's very comforting to know that there are people out there like you who really care and will jump through hoops if need be to help. And as you've noticed -- I'm sure -- pet owners are willing to pay for this service. I guess animal lovers are a special breed..... Take care, and I wish you lots of success with your business. Sylvia Cole 756 Fernwood Drive Medford, OR 97504 tricorpress@mindspring.com
Gale and Don,
Thanks for making a potentially anxiety-inducing event so painless. You showed up when you said you would to pick up our animals. You showed them the same love and concern as we did, including fussing to get them comfortable in their travel crates. You got them to their destination quickly and safely. And you dropped them off on time. Who could ask for more? Well done.
Doug
March 7, 2008
April 9, 2008
I would enthusiastically recommend TLC Pet Transportation to anyone planning to move their animals. Moving our 8 cats, some of which need special attention, was a matter of serious concern. Gale handled the move very well; our cats were well taken care of, and although any change of situation is upsetting, our cats arrived less traumatized than from a typical trip to the vet.
If you need to move your pets, think very carefully about how they will be moved. Shipping them by air can result in serious problems. While some airlines have a climate controlled cargo hold, some do not; if something goes wrong there is no one to watch over them, and in any event they can't pull the plane off to the side of the road to take care of it. Sending them by ground is more convenient, safer, and in the long run probably doesn't take any longer. In addition to our cats, Gale was able to take all of their supplies and food, so everything arrived at the same time. That's important, if your animals need special food or other care.
I really appreciate TLC's service, and obvious concern for the welfare of the animals, and for their owners as well. This was the perfect solution to the problem of how to move our cats, and I am thoroughly pleased with the results. Thank You Gale, for all your help.
Bruce Albert
Elma, WA.
May 8, 2008
Sue Snell
13360 FM 1818
Huntington, TX. 75949
Dear Gale,
I wanted to take a moment and express my appreciation as well as to tell you how very pleased I was with the care you gave my two Australian Shepard's during their transport from Texas to New York. The facilities you had on board for the trip was impeccable. All the way from feeding, watering and being sure they traveled in a very comfortable setting. I appreciate the fact that you stopped and rested the dogs in a motel for the first night. You were prompt with your time frames of pick-up and delivery.
My family was very pleased with the condition that the girls arrived in. They were well hydrated, fed and well rested. Most importantly, they arrived with that special sparkle in their eye.
I would like to take this opportunity to thank you again for your outstanding service. I highly recommend your services without hesitation and find it a great comfort that there is such a service available. Again Gale, many thanks.
With Warmest Regards,
Sue Snell
I was amazed by the service that I received from TLC Pet Transportation. I was in desperate need to transport Shadow, one of my rescue dogs, from New Jersey to Missouri on very short notice. I contacted TLC, and my call was returned promptly. Gayle fit Shadow on her transport, and went out of her way to pick her up with only two days notice!!!
Shadow was a Rottweiler, with a history of being abused. As a result, she was fearful and tense, and required special care. Gayle was very familiar with dog behavior, knew that Shadow needed special care and provided it. She was kind to this poor dog who had known nothing but abuse, and as a result, the receiving rescue reported that Shadow had come out of her shell a little by the time she arrived!
Both Gayle and Mike provided their cell phone numbers so that I could call them with any questions, When Shadow arrived at her destination, she was calm, relaxed and in great condition.
I am going to use TLC Pet Transport every time I am in need of pet transportation in the future, and I would recommend them to anyone.
Brigit Zahler,
Lanoka Harbor, New Jersey
May 30, 2008
Dear Gale,
Words cannot express my sincere gratitude for what you did for me and my two "kids", Holly and Scooby when you transported them from our home in Maryland to our new home in Texas. It would have broken my heart to leave one of them behind. But you made it possible for them to be together not only with me, but with each other. These two beagles love each other so much and I love them. It has been a world of difference having them with me since my family is back in Maryland while I am working here in Texas. They looked so happy with you when you brought them to me that night. They are adjusting well and quite honestly, their behavior has improved since being with you..!!
I have recommended you to my friends and my dog walker, as well as boarding facilities that I am using here in Texas. I highly recommend your service, but more importantly--YOU. You took such good care of my family.
Thank you again and please stay in touch...!!! Travel Safe.
Best Regards,
Theresa K. Sullivan
August 2008
Gail, I wanted to drop a quick note to you about Mike and Bob, our transporters from Belton Mo to Delhi, NY, the 24 Abyssinians. I just wanted to say that Mike and Bob were GREAT! I was on edge waiting for them to arrive as a National Aby group had set up and paid for their transport from our shelter to NY, so I really had no clue what to expect. They pulled up and out popped to energetic friendly men. They were extremely patient with us loading up the 24 kitties and never once lost patience or pushed us to be faster. It was 3am and we were dragging and also sad that we were having to send these kitties elsewhere because of lack of space at our shelter. Anyway, Mike and Bob were fantastic, they made us feel comfortable and less stressed about the transporting of these babies so far. They got our precious cargo to their destination all in good shape and good time. We just wanted you to know that we appreciated them greatly and they represent your company in a very positive light. We will recommend your services to others. Please tell Mike and Bob we thank them for getting our babies across country safely!!
Cyndi
Director, HELP Humane Society
Belton, MO
August 2008
Dear Gale:
Challenge: To relocate an 18-year old cat, an 80# Labrador and a 50# Retriever mix from Arizona to British Columbia, safely and with as little stress as possible.
Solution: TLC Pet Transport, of course!
First of all, thank you so much for safely transporting our girls (Kuma, Olive and Daisy). Your driver, Don, put all worries to rest from the moment we spoke on the phone and the girls loved him immediately when he arrived at our house. When Don and the girls left Arizona, it was a warm & sunny March day. By the time they reached Seattle, a late spring snowstorm made an appearance and it was quite the journey on that last leg to British Columbia. Poor Don! Everyone arrived safely and we know Don took great care of the girls. As you may remember, we were very concerned how well our 18-year old cat, Kuma, would handle the 1,800-mile move. Well, she handled it fabulously. She never skipped a meal and never seemed stressed. Anyone owned by a cat knows how improbable that sounds, but it's true.
Secondly, thank you for your eternal patience. We had many questions and concerns in the months leading up to the move. After numerous emails and even a few long phone calls, your love and knowledge of animals was clear. We knew you were the ones to entrust with our girls' transport.
We apologize for sending our thanks and appreciation so late. It's been a bit hectic these past four months. Keep up the great work. You provide a great service and it was so nice to have an alternative to air transport. We will not hesitate to recommend TLC Transport.
Thank you!!
Michèle & Joe Clauss
British Columbia, Canada
August 2008
Dear Gale,
Thank you so much for delivering my Elliot home to his grandparents with such care! I know it was a long trip, with terrible weather, and I am so grateful to you.
I heard he barked at the puppy. Sorry about that. I can only imagine how excited he was to arrive in White Oak after nearly a year away. And to see my mom - he loves her!
I will be in touch in the next week or so about bringing him to Dallas in October - my mom delivered the message that I'd better book soon.
All my best,
Lauren
August 2008
I was amazed by the service that I received from TLC Pet Transportation. I was in desperate need to transport Shadow, one of my rescue dogs, from New Jersey to Missouri on very short notice. I contacted TLC, and my call was returned promptly. Gayle fit Shadow on her transport, and went out of her way to pick her up with only two days notice!!!
Shadow was a Rottweiler, with a history of being abused. As a result, she was fearful and tense, and required special care. Gayle was very familiar with dog behavior, knew that Shadow needed special care and provided it. She was kind to this poor dog who had know nothing but abuse, and as a result, the receiving rescue reported that Shadow had come out of her shell a little by the time she arrived!
Both Gayle and Mike provided their cell phone numbers so that I could call them with any questions, When Shadow arrived at her destination, she was calm, relaxed and in great condition.
I am going to use TLC Pet Transport every time I am in need to pet transportation in the future, and I woudl recommend them to anyone.
Brigit Zahler,
Lanoka Harbor, New Jersey
August 2008
Gale,
I wanted to thank you from the bottom of my heart for getting Ricky from CA to NJ in only four days. Furthermore, Mike's mom passed away while he was on the last leg of his trip, and I don't know how he held together, and finished the trip, but he is one of the most amazing, nicest, and most genuine person I have ever met. My fiance and I would like to send flowers and a card with our condolences to him and his family, and were wondering if we would be able to get a mailing address for him. Gale, Ricky arrived so happy and clean and had a wonderful time with Mike. Please thank Mike for me again when you see/speak to him. I can't express enough how much I appreciate all he did for Ricky and us.
Best,
Christy
August 2008
Gale,
I just wanted to say thank you so much for helping me get my Bully up to Wisconsin on such short notice. You were more than accommodating and I couldn't have asked for a better experience. Turns out the company we went with got flooded in and had lost all power and communications. Your company was amazing. Thanks to you my sons were able to take their puppy on their camping trip with them!!!!
Thanks so much
Rebecca Eggers
September 2008
All we can say is "Thank God your company exists"! Our orginal pet transport proved very unreliable.He didn't even show up or phone on our appointment day. We had to leave our cat and dog behind for 1 month.It was very stressful on everybody!
We cannot say enough about Mike.He was very reliable,professional and personable. The best part was he kept in contact while on the road so we had no worries.We have recommended your company to anybody who will listen!
Thank you from all of us,
Dan,Jean,Kelsey,Olivia,Pounce and Willow
September 2008
Hi Don:
I just wanted to check in and stop my procrastination. I have meant to send this Email for two months now. I can't thank you enough for the great job you did in transporting my two babies to Antioch. Your great care was greatly appreciated.
They have adjusted to country living just fine. Both seem to act like puppies out here. They had never seen a rabbit before! Keek went swimming last week for the first time. He has taken an interest in "eating the waves". Bonnie just watches the water and chases the rabbits.
They have both become friends with the neighborhood dogs. They hang out at the end of the street and are quite the pack. The move has been a very positive thing for both of them.
Hope this finds you well and enjoying the end of the summer season. Take care and if you are ever in our area, please feel free to look us up! Linda
--
Linda Lubbers
Las Vegas, NV
October 2008
Gail,
I wanted to drop a quick note to you about Mike and Bob, our transporters from Belton Mo to Delhi, NY, the 24 Abyssinians. I just wanted to say that Mike and Bob were GREAT! I was on edge waiting for them to arrive as a National Aby group had set up and paid for their transport from our shelter to NY, so I really had no clue what to expect. They pulled up and out popped to energetic friendly men. They were extremely patient with us loading up the 24 kitties and never once lost patience or pushed us to be faster. It was 3am and we were dragging and also sad that we were having to send these kitties elsewhere because of lack of space at our shelter. Anyway, Mike and Bob were fantastic, they made us feel comfortable and less stressed about the transporting of these babies so far. They got our precious cargo to their destination all in good shape and good time. We just wanted you to know that we appreciated them greatly and they represent your company in a very positive light. We will recommend your services to others. Please tell Mike and Bob we thank them for getting our babies across country safely!!
Cyndi
Director, HELP Humane Society
Belton, MO
October 2008
Gayle,
I am so sorry it has taken me this long to send an email to let you know how pleased I was with the service Mike Avery provided in transporting Mocha and Sanka fromTexas to Florida. Mike kept me updated re the “kids” travels from when he picked them up to delivery and I am so happy to finally have them here with me. I would recommend your services to anyone and Mike is a gem! Thanks, Marty
Marty Clark, PT
Regional Manager of Training and Compliance
Accelerated Care Plus
martyclark@acplus.com
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
October 2008
Hi, Gale. I apologize for the tardiness of my note but still wanted to write to thank you for your help with our move. As you know, our move was a huge undertaking with 4 children, 23 dogs, 11 cats, 2 rabbits, 1 lizard and a turtle to relocate from VA to CO. So overwhelming was just the idea of this move that it took me over a year to get up the courage to attempt it despite the fact my husband had already relocated for his job. Without you, I don't think I would have reached that point. You gave us invaluable advice on how to accomplish our part of the undertaking, and you were always calm, cool and collected even when our stress mounted. When our RV broke down delaying our departure, you didn't skip a beat, but continued on, safely delivering our cats and rabbits to our new home. You got them nicely settled in before returning to VA to load up with some of our dogs. Thoughtfully, we left the more difficult dogs for you to transport, LOL, but we knew that you had this process down to a science and would likely handle them on the road better than us!
Caring for dogs is what I do, much of who I am, and I love my four legged friends beyond words. Many of the dogs in our little "sanctuary", (those who were never adopted for one reason or another), have suffered in their lives, and I have promised them all that they will know nothing other than kindness, compassion, love and comfort for the rest of their lives. I was afraid that moving them across country would risk their safety. I had visions of one of my dogs getting loose and running off scared in the middle of nowhere. I told my husband that I would not make this move unless I was confident that they would be safe and not be traumatized in any way. Having worked for an airline for years, I knew too much to feel comfortable putting any of my animals on a commercial flight. Talking to you finally gave me the confidence I needed to make the move.
We have now been in our new home for two months, and we are all having a wonderful time exploring our new and very different surroundings. Not one dog was traumatized in the least by the three day trek across country. To the contrary, they all arrived calm and happy and were thrilled with their new yard full of interesting smells and little critters to chase, (but never catch!). The cats came out of their hiding places within a couple of days also intrigued with their new home. Even the rabbits, known to be very sensitive creatures, were completely unaffected.
Gale, we cannot thank you enough for helping to bring our family all together in one home again. We love CO, but VA is home, so when it's time to go back, we will definitely be calling you. We joke that next time we'll beg you to move ALL the animals, since you're so much better at it than us!!
Please stop by and visit us whenever you're over this way; we'd all love to see you. Sweetie sends you lots of licks.
Blessings,
Elizabeth for all of the Cope family
November 2008
Great, Easy Trip
Thanks for making a potentially anxiety-inducing event so painless. You showed up when you said you would to pick up our animals. You showed them the same love and concern as we did, including fussing to get them comfortable in their travel crates. You got them to their destination quickly and safely. And you dropped them off on time. Who could ask for more? Well done.
Doug
November 2008
Hi Gale,
I wrote you first but got kicked out and was unable to even save a draft. Getting reconnected has been expensive and a challenge.
Thank you very much for the transfer--Don much exceeded any expectations I had. Gabby loved him and I think she still misses him--so do I for that matter. He was extremely professional and certainly went far past just getting the job done. He got me set up in a nice little rv park and most importantly motivated me for my new start in life.
Plz give me some idea about how people handle a tip for these services. There's no way I can adequately say thank you to Don, but I'd like some idea about how and how much is expected and fair. Don earned my utmost confidence and appreciation.
Thanks again.
MaryAnn Stafford
November 2008
Gale,
We just wanted to let you know how thankful we are to have had Sophie taken care of during our move from Florida to California! It was such a blessing to know she was in such good hands. We will surely use your services in the future and recommend you to friends and family.
Sincerely,
Kevin and Bethany
April 2009
Gale,
I wanted to thank you from the bottom of my heart for getting Ricky from CA to NJ in only four days. Furthermore, Mike's mom passed away while he was on the last leg of his trip, and I don't know how he held together, and finished the trip, but he is one of the most amazing, nicest, and most genuine person I have ever met. My fiance and I would like to send flowers and a card with our condolences to him and his family, and were wondering if we would be able to get a mailing address for him. Gale, Ricky arrived so happy and clean and had a wonderful time with Mike. Please thank Mike for me again when you see/speak to him. I can't express enough how much I appreciate all he did for Ricky and us.
Best, Christy
April 2009
Don & Gail,
Thank you for taking such great care of Charly. Don was absolutely wonderful. Don made this very easy for me to leave Charly in his care.
Moving from California to New Jersey has been an amazing event. I was so worried about how to get Charly out here. The first time I spoke to Gail I knew this was it. You eased my concerns and made the transition easier. If you ever need someone to give a referral, please have them email or call me. I really appreciate everything.
Sincerely,
Valerie Strom
P.S. I'm sorry this email took so long to send. Charly is doing wonderful. She lover her new home. She prances with the squirrels. (It is so cute). She is not sure what the deer are yet. She just stares at them.
June 2009
Gale,
Thank you so much for helping me arrange transportation for me, my little mutt, Lucky, and my big Rottweiler, Goliath from CA to NY. Mike Avery was the driver of my vehicle and he was terrific - very patient with the needs of my dogs (and me!). He was friendly, courteous and a careful driver. I felt like my pets were well cared for and that I could trust Mike to make sure my two best friends were safe. If I ever have to move again, I will definitely contact TLC Pet Transport.
Thank you.
Gail, Lucky-dog, and Goliath
June 2009
Gale and Mike,
I just wanted to drop you and Mike a quick email thanking you for a wonderful job. My sister and I were very pleased with the service and professionalism from Mike and yourself. You run a very difficult business. Caring for people's pets can be a no win situation at times. Traveling with pets can be stressful even in the owners hands.Taking that stress off my sister made this long move easier to deal with. If for any reason you need a reference for your service, please feel free to give out my (and/or my sister's) contact information. We
would be more than happy to relay our experience.
Once again, our sincerest gratitude.
Chuck Ferreira and Jana Perryman
July 2009
Dear Gale and Tom,
We trust that Tom has arrived home safely.
There are not many ways to tell you both just how grateful and fortunate we feel to have had you help us transport our beloved dogs to Baltimore, MD and back to Florida. Thank you just does not seem enough. When Tom dropped Chloe & Duncan off at Erhlich Animal Hospital the staff had nothing but excellent things to say about him. They said that they knew that Tom genuinely loved animals and he got down on his knees to say goodbye to the dogs. They were so impressed! You have been excellent in helping in a very trying and emotionally intense situation. You made the whole transition seamless.
For that we will always be in you debt , as one cannot begin to put a price tag on the care that you give, to your precious animal cargo.
We will tell everyone that we meet about your excellent service and look forward to working with you in the future.
With warm regards,
Dr. & Mrs. Donald Dobson (Lutz, Florida)
August 2009 Hi Gale & Tom - I just wanted to say thank you for taking such good care of Max and getting her safely across to Vegas. She went right to Tom when she met him and his presence and demeanor immediately put the both of us at ease. Thanks again and god bless... Carl
September 2009
Dear Gale, I wanted to write and tell you how much I valued using the your Pet Transportation Service this summer, twice, riding along with my nineteen-year-old cat, Bush Baby, on a seven hour trip from West Virginia to Indiana. (I rode out on May 13 with you, and returned on August 15 with Mike Avery.) It worked out much better than I hoped. Although your website warned that you might not be able to bring me the precise day I preferred, and I was willing to be flexible, you actually did manage to schedule the days that I asked for, which I greatly appreciated. I hadn’t expected that the trip could be so pleasant and easy. It was simply the perfect solution for my particular situation, since I wanted to bring my cat with me to stay with my mother for the summer and I preferred not to do the long drive myself. But certainly I wasn’t going to ship my old cat, who trusts me, in some crate by herself, where she would feel abandoned and I would worry the whole time that something terrible was happening to her. I needed to accompany her. Before I learned of your TLC service, I’d guessed that the best solution would be going by air. That would mean keeping my cat in a pet carrier on taxi rides to and from airports, plus waiting with her at airline gates more than once, since there are no direct flights between my cities of origin and destination. At best, it would have been quite an ordeal. How much more pleasant it was to have the TLC come directly to my door for me and my cat and our luggage, and drive us door to door! I was able to see that Bush Baby was safe and comfortable all the way, and since she knew I was there (and was sometimes able to sit on my lap) she did very little yowling. The vehicles were comfortable both ways, the ride smooth and direct. (As a side note, I was interested to see the GPS unit in action.) It was a pleasure also to ride with people like you and Mike Avery, who genuinely love animals and know how to treat them. And besides that, you are kind to their human owners. I would certainly recommend your service heartily to anyone who asks. Sincerely yours, G. E. Hood Gwenythh@aol.com
September 2009
Thanks Gale and Tom for all of your help and special care you took in bringing my German Shepherd puppy out to Las Vegas, Nevada from Findlay, Ohio! I am extremely pleased and grateful to you for helping my family become complete! My girl was not stressed at all from the trip and she loves to ride in the car with us! Your communication and assistance was beyond compare! You helped us out in our time of need and we couldn't have done this without you. I would definitely hire you again if ever I need to pet transport!!! You are AWESOME! I will refer everyone I know to use you for any future pet transportation needs and will not hesitate to use you again myself, if ever there is a need! Words can not describe how happy we are! Thank you so much!!! Sincerely, Tisha, Tyas and Onyx Nakoma
October 2009
Dear Gale,
We would like to thank you so for bringing Basil, Clover, and Shadow from NYC to LA for us. They were well taken care of and each had plenty of room in their carriers. I couldn't imagine flying them out here. I know you gave them the love and attention that we couldn't on your travel across the country. It made our move less stressful. We have been telling all of our friends what a wonderful job you did. We know our 3 dogs can be a handful. We will definitely call if we need to make another big move. Thank you again.
Sincerely,
Amy & Jeff Benjamin
P.S. Shadow, Basil, & Clover say thank you as well.
October 2009
Gale was wonderful with our two older dogs. She took care of them and travelled with them from San Diego to Ohio, and she was very much in tune with their personalities and needs by the second day. Gale addressed every unexpected challenge with our older dogs with grace and an expert hand. They were with an interim mommy the whole time, and when they arrived in Ohio, Gale suggested the best dog kennel I have ever experienced for them to bunk down until the rest of the family arrived. She has an instinct with animals that is uncanny. I think they would prefer to live with Gale.
Thanks Gale,
Cindy
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